The platform

One connected system, built for how industrial businesses actually run.

Charbonneau Technologies delivers two products that work together: a complete ERP for day-to-day operations, and a monitoring service that keeps it dependable.

Flagship ERP

BusinessSystem

A full custom ERP covering the entire quote-to-cash lifecycle — one source of truth from the first RFQ to the final invoice, shaped to your shop's real workflow.

  • Quote to cash, end to end. RFQs, quotes, jobs, purchase orders, and invoicing in a single connected flow.
  • Inventory you can trust. Stock, warehouse bins, and assemblies tracked with a mobile receiving interface for the floor.
  • Specialized configurator. A built-in valve & gear configurator for accurate, repeatable product configuration.
  • White-labeled. Presented under your company's name and identity.
RFQs & QuotesCapture requests and turn them into priced quotes fast
Jobs & Project TasksRoute work across the floor and track it to completion
Inventory & BinsStock, warehouse bins, and assemblies in one place
Valve & Gear ConfiguratorConfigure complex products accurately, every time
What's inside

Modules that cover the whole operation.

RFQs & Quotes

From inbound request to a priced, professional quote.

Jobs

Plan, route, and track work through production.

Purchase Orders

Buy, receive, and reconcile against inventory.

Inventory

Real-time stock levels across the business.

Warehouse Bins

Precise location tracking with mobile receiving.

Assemblies

Build multi-part products from component stock.

Project Tasks

Coordinate the work that surrounds each job.

Document Library

Keep drawings, certs, and paperwork attached where they belong.

Reporting

See the numbers that run the business.

Configurator

Valve & gear configuration built into quoting.

Mobile Receiving

A warehouse-floor interface for receiving and putaway.

Reporting & KPIs

Daily operational metrics at a glance.

Native integrations

BusinessSystem talks to the tools you already run, so data stays consistent without double entry.

  • QuickBooks Online. Two-way sync of customers and vendors, with invoices and bills pushed through automatically.
  • Office 365 / Microsoft Graph. Documents, email, and calendar tied into your workflow.

Dedicated & secure by design

Each client gets its own deployment — a separate application instance and database — so your data is fully isolated from every other business.

  • No shared tenancy. Isolation is architectural, not a setting.
  • Your data stays yours. Governed by our published Data Ownership & Security Policy.

Read the policy

Reliability layer

CT Monitoring

A central observability service that watches every BusinessSystem deployment in real time — so problems are found and fixed before they interrupt your day.

  • Heartbeats. Continuous health checks confirm each instance is online and responsive.
  • Error tracking. Exceptions are captured and surfaced the moment they happen.
  • Integration health. QuickBooks sync status is monitored so your books never drift silently.
  • Daily KPIs. Key operational metrics are rolled up every day for an at-a-glance view.
Deployment health
HeartbeatOnline
Error rate (24h)Nominal
QuickBooks syncHealthy
Daily KPI rollupDelivered

See the platform against your own workflow.

The fastest way to understand the fit is a walkthrough with your real process in mind. Let's set one up.