About us

Software built by someone who answers the phone.

Charbonneau Technologies is an owner-operated software company. We build and run business systems for industrial companies — and we stand behind them personally.

Most industrial businesses face the same bad choice: a generic small-business tool that can't handle how they really work, or a heavyweight enterprise ERP that costs a fortune and forces the business to reshape itself around the software. Charbonneau Technologies exists to offer a third option.

We build custom business systems that are shaped to your operation, deployed just for you, integrated with the accounting and productivity tools you already rely on, and supported directly by the person who builds them. No layers, no ticket queues, no one who has never seen your shop making decisions about your software.

ERPBuilt to fit
1:1Direct support
24/7Monitored uptime
What we believe

Principles that shape every build.

The software should fit the business

Your process is the product of years of hard-won knowledge. Good software encodes that knowledge — it doesn't overwrite it with someone else's assumptions.

Your data is yours

Every client runs on a dedicated, isolated deployment. Ownership and handling are spelled out plainly in our Data Ownership & Security Policy — no fine print, no surprises.

Relationships beat transactions

We'd rather support a handful of businesses deeply and for the long term than sell software and disappear. You work with the builder, directly.

Reliability is a feature

CT Monitoring watches every deployment continuously. When something needs attention, we usually know before you do.

Leadership

Doug Charbonneau

Founder & Principal Developer

Charbonneau Technologies is led by Doug Charbonneau, who designs, builds, and maintains the systems our clients run on every day. That hands-on model is deliberate: the person who understands your business is the same person who writes the code and answers when you call.

Get in touch

Industrial focusValve, actuation, machining & oil & gas
Full-stack ERPQuote-to-cash, built and maintained in-house
Deep integrationsQuickBooks Online & Office 365

Let's talk about your operation.

Whether you're outgrowing spreadsheets or fighting an ERP that never fit, we'd like to hear how your business runs.