Legal Center
Agreements & policies, in plain sight.
The documents that govern how we work together — how we deliver services, protect your data, and honor our commitments. Read them here or download a copy.
The documents below are the current published versions, effective August 1, 2026. For any active engagement, the specific agreement executed between the parties is the controlling document. Contact us for the copy that applies to you.
Master Services Agreement
The overarching contract governing our services, orders, and responsibilities.
Service Level Agreement
Our availability, support, and response commitments — and how they're measured.
Terms of Service
The terms that apply to your use of our software and services.
Privacy Policy
What information we collect, how we use it, and the choices you have.
Data Ownership & Security Policy
Who owns your data, how it's isolated, and how it's protected.
Download PDFs: Master Services Agreement · Service Level Agreement · Terms of Service · Privacy Policy · Data Ownership & Security Policy
Questions about any of these documents? Email dougc@charb-tech.com or call 678-387-7659.