Legal CenterDrafts — not in effect
Agreements & policies, in plain sight.
The documents that govern how we work together — how we deliver services, protect your data, and honor our commitments. Read them here or download a copy.
DRAFT — NOT IN EFFECT. The documents below are working drafts published for review only. They are not final, are not legally binding, and have not been reviewed by legal counsel. For the terms that govern an active engagement, contact us for the controlling copy.
Master Services Agreement
The overarching contract governing our services, orders, and responsibilities.
Service Level Agreement
Our availability, support, and response commitments — and how they're measured.
Terms of Service
The terms that apply to your use of our software and services.
Privacy Policy
What information we collect, how we use it, and the choices you have.
Data Ownership & Security Policy
Who owns your data, how it's isolated, and how it's protected.
Questions about any of these documents? Email dougc@charb-tech.com.